Shipping policy

Thank you for shopping with us! We want to ensure you have a smooth and enjoyable experience when receiving your order. Please take a moment to review our shipping policy below.

1. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Please note that during high-demand periods or holidays, processing times may be slightly delayed.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options, including standard, expedited, and express delivery. Delivery times depend on the shipping method selected and the destination:

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 3-5 business days

  • Express Shipping: 1-2 business days

Please note that shipping times are estimates and are not guaranteed. Delays may occur due to factors beyond our control, such as weather, carrier delays, or public holidays.

3. Domestic Shipping
We currently offer shipping within the United States. For orders outside the U.S., please contact us directly for international shipping options and rates.

4. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order’s status via the provided link.

5. Shipping Address
Please ensure your shipping address is accurate when placing your order. We are not responsible for lost or delayed packages due to incorrect or incomplete address information. If you need to update your address, please contact us immediately, and we will do our best to assist you.

6. Shipping Restrictions
We currently do not ship to P.O. Boxes, APO, or FPO addresses. Additionally, certain remote areas may experience longer delivery times.

7. Damaged or Missing Items
If your order arrives damaged or if you have any issues with the shipping process, please contact us immediately. We will do our best to resolve the issue promptly. Be sure to keep all packaging materials and damaged goods for any potential claims.

8. Shipping Delays
While we strive to ensure your order arrives on time, delays can sometimes occur due to circumstances beyond our control (e.g., carrier delays, inclement weather, etc.). We apologize for any inconvenience caused by such delays and appreciate your patience.

9. Returns & Exchanges
For information about returns, exchanges, or refunds, please refer to our page.

10. Contact Us
If you have any questions about your order or need assistance with shipping, please feel free to contact our customer service team at amorewick@dansbyamorewicks.com.